CASA for Douglas County is currently hiring for a Program Assistant.


Job Summary:  The Program Assistant will be responsible for supporting the CASA for Douglas County staff in day-to-day operations, especially as it relates to data entry, preparing statistical reports and communication with CASA Volunteers, staff and the great child welfare community.  Additional duties may include maintenance of the donation center.

Essential Job Duties:


  • Updates, manages and maintains case management database (OPTIMA)
  • Updates, manages and maintains database on grants (NEON)
  • Prepare statistical reports on a regular basis to be given to CASA Board of Directors, agency funders and interested parties.

Public Relations

  • Participate in the development of all mail, literature and appeals
  • Participate in recruitment activities and special events
  • Assist in the planning and implementation of special events for the agency
  • At the request of the Director of Volunteer & Community Engagement, assist in the development and management of the agency’s website and social media

Other Duties

  • Assist Advocate Supervisors in the preparation of Court report
  • Assist Training Coordinator in preparation of materials for training
  • Office duties as assigned


  • Associates degree in business, human services, communications, marketing, public relations or related field preferred
  • Can operate copy machine, scanner, fax, and phone systems
  • Ability to work flexible schedule, including some weekend and evenings
  • Microsoft Office Suite fluent
  • High standards of integrity and ethics
  • Team oriented attitude a must
  • Extraordinary interpersonal communication skills, confidence and credibility.
  • Exceptional writing skills, including the ability to create general correspondence and donor acknowledgments
  • Exceptional organizational ability, including personal time management
  • Goals/outcomes driven, including the ability to set and meet challenging, yet realistic, objectives
  • Valid Nebraska driver’s license and reliable personal transportation
  • Must be able to pass a criminal background check and child abuse registry check

The position is full time, 40 hours per week. The hourly wage is $12.00.
Projected start date is February 2019.

Interested applicants can send cover letter and resume to Deanna Wagner, Recruitment Coordinator, at dwagner@casaomaha.org.

CASA for Douglas County is currently hiring for an Advocate Supervisor.

Advocate Supervisor

Job Summary: The Advocate Supervisor should be a highly motivated and organized individual who can ensure CASA Volunteers are provided with the highest level of coaching, mentoring and support as they advocate for children in the foster care system. Advocate Supervisors are responsible for volunteer recruitment, retention, essential record-keeping, interfacing with local child welfare agencies and program assessment/development. Advocate Supervisors shall share passion for CASA's mission, vision and exemplify its core values.

Essential Job Duties:

CASA Advocate Coaching:
• Participate in the process of potential volunteer interest, application process, screening and personal interviews and initial training process for each volunteer.
• Provide guidance on emerging issues and/or crisis to assigned CASA Volunteers.
• Resolve casework or interpersonal problems with CASA Volunteers s/he coaches, reporting key issues related to volunteers to the Program Coordinator.
• Identify and use methods to recognize contributions of CASA Volunteers.
• Assign cases, review, edit and submit reports in accordance with program procedures, and provide feedback on assignments through regular, documented contact with volunteers.
• Complete written 90-day and annual evaluations for all CASA Volunteers that s/he coaches and provide copies to the Program Coordinator.
• Through coordination with CASA Volunteers, prepare individual cases for court proceedings, providing support and guidance to CASA Volunteers prior to and during court hearings, as needed.
• Collaborate and communicate with other professionals to most effectively support CASA Volunteers and create the best outcome for children.
• Provide ongoing training for volunteers to ensure they are meeting their requirements for on-going/in-service education required by National CASA.
• Follow identified protocol for appropriate level of involvement with the child.

Record Keeping:
• Prepare and distribute case assignment documentation.
• Help develop initial and ongoing case strategies for advocacy.
• Maintain case files in the office (electronically).
• Attend court hearings and track court dates.
• Enter required information in case management system.

Program Development:
• Participate in assigned work groups and provide input to the Program Coordinator(s) on the following:
1. Develop of long and short range goals and objectives for program growth and development.
2. Develop and assist in implementation of specific plans for volunteer recruitment and retention of CASA Volunteers.
3. Evaluation of program accomplishments and areas of growth for the organization.
4. Encourage CASA Volunteer participation in quality improvement efforts (surveys, etc.).

Community Collaboration:
• Work with CASA colleagues and other agencies to review program related procedures, develop cooperative relationships and resolve identified issues.
• Identify and keep informed about available community resources for children and families.
• Promote and attend ongoing training hours in a variety of topics, actively looking to build partnerships with the presenting agency or individual.

• Complete CASA training as directed by the National CASA Association guidelines.
• Attend in-service trainings and assist with the coordination if requested.
• Attend conferences, seminars and meetings as requested by the Program Coordinator/Director of Programs.

Minimum Job Requirements:
• Bachelor’s degree is social services/related field or equivalent combination of education and experience.
• The ability to communicate with, coach and empower volunteers to be effective in their roles as a CASA Volunteer.
• Experience in volunteer program management, nonprofits, child welfare or juvenile law.
• The ability to manage conflict and work cooperatively with different types of personalities.
• Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect is preferred.
• Exceptional organizational ability, including personal time management.
• Exceptional oral and written communication skills.
• Ability to work and make decisions independently and to be highly resourceful.
• Public Speaking a plus.
• Must be able to pass background checks (child abuse registry and criminal).
• Must possess a valid driver’s license and insurance and have reliable transportation.
• High standards of integrity and ethics.
• Team-oriented attitude a must.

The position is 40 hours per week and requires some evening and weekend scheduling of work assignments. Salary is $39,000.00 yearly.
Projected start date is February 2019.

Please submit your cover letter and resume to Deanna Wagner, Recruitment Coordinator, at dwagner@casaomaha.org.